Getting Started
How monthly diagnostic allowances work
Each Cogliva plan includes a set number of diagnostics for the period, and the higher the tier the more you can run. This article explains exactly when an allowance is used and what does — and does not — return it, so there are no surprises.
When an allowance is used
Your allowance is counted at the moment a diagnostic is created, not when you finish or export it. As soon as a new diagnostic is started against your plan, one unit of that period's allowance is consumed.
Unused diagnostics do not roll over
Allowances reset with each billing period and do not accumulate. If you do not use your full allowance in a period, the remainder does not carry into the next period — each period starts fresh at your plan's included amount.
Deleting a diagnostic does not refund it
Because the allowance is consumed at creation, deleting a diagnostic afterwards does not return that unit to your allowance for the period. Deletion still removes the record from your workspace; it simply does not restore a used allowance.
If you regularly need more
If you frequently run out, upgrading to a higher tier raises your monthly diagnostic count. Upgrades apply in place with prorated billing and your existing work carries over. Compare the included amounts on the pricing page.
How to use this in Cogliva
- Check your remaining allowance for the period in your account workspace.
- Plan diagnostics deliberately, since starting one uses an allowance even if you later delete it.
- Upgrade on the [pricing](/pricing) page if you consistently need more each month.